INTRODUCTION
HR in Care.
We know that working in care has it’s unique HR headaches from medication and administration errors to potential abuse or neglect, we recognise that these issues have to be dealt with to protect your reputation. Furthermore, the increasing pressures from CQC and most importantly the need to protect vulnerable service users means that you’re obligated to deal with staffing issues as soon as they arise.
Let us help managers with:
- Enforcing compliance with audits including care plans, body maps, MUST reports, equipment audits etc
- Reducing poor attendance and sporadic absences
- Reducing medication errors
- Reducing safeguards
- Improving investigation skills
- Working to imrorve standards for CQC inspections
- Improve overall standards across the home and performance of the team
WHAT WE DO
Our solutions to recurring HR Headaches in Care.
1. Medication and compliance errors or abuse
- Answer on whether to suspend or not
- Help with completing the investigation
- Drafting invitation to disciplinary
- Bespoke questions for disciplinary
- Review of decision and draft outcome
3. Staff grievance
- Invitation to grievance meeting
- Help with completing the investigation
- Assessment of issues or misunderstanding of culture
- Review, decision and draft outcome
- Advice on resolutions or mediation
2. Long term absence
- Long term absence
- Invitation to welfare meeting
- Bespoke questions for meeting
- Requesting medical advice
- Assessment of disability and if well enough to return
- Invitation to formal capability meeting
- Review, decision and draft outcome
4. Poor attendance
- Implement an absence management process
- Question guide for return to work meetings
- Identifying trigger point for formal process
- Invitation to absence management meeting
- Bespoke questions for meeting
- Review of decision and draft outcome
WORKING WITH US
Why work with Employment Law Solutions?
Late night spot check at care home finds service users walking around while staff slept
In this case study, employment lawyer Kevin Murphy looks at a client case where a care home manager found staff asleep as service users wandered around the building at 4am
Carer dismissed after service user had unexplained bruising on nose
In this case study, employment lawyer Kevin Murphy looks at a client case where a family raised concerns after unexplained bruising appeared on a family member’s nose
Midazolam misshap sees employee find vial in pocket when they return home
In this case study, employment lawyer Kevin Murphy looks at a client case where an employee found a vial of midazolam in her pocket when she returned home
Watch the YouTube video for spontaneous audio testimonials from two different care sector clients.
Click on the button in the top right hand side of the YouTube video (1/2) for the second clip, or let it play automatically after the first has finished.
Proud to work alongside some great businesses some of which include…
Our HR Solutions
STREAMLINE
HR Software for Care Homes
Managing rotas, shift patterns, shift swaps and annual leave is more complicated in care homes than in most businesses. The added pressure on managers trying to ensure that the staff are looked after often distracts from the core operational duties of managers to provide high-quality care.
Our HR Software will cut down a manager’s administration time and ensure that staff are more self-reliant when it comes to aspects of their own HR at work.
It is fast, user-friendly, mobile-compatible and super beneficial!
Want to find out more about our HR Solutions? Book in a chat.
NEWS & BLOG
News, Guidance and Support.
Read all the latest from the Employment Law Solutions team.
Should I start making redundancies?
In one of the final Acts of the Conservative government, a Code of Practice on dismissal and re-engagement (the Code) more commonly known as “fire and rehire” was passed through Parliament and came into effect on 18 July 2024. This is a statutory code which must be taken into account but it is nowhere near as robust as the Labour Party would like (see our review of the 2024 manifesto here), we can therefore, expect to see further changes to the fire and rehire rules.
Fire and Rehire, a new Code of Practice
In one of the final Acts of the Conservative government, a Code of Practice on dismissal and re-engagement (the Code) more commonly known as “fire and rehire” was passed through Parliament and came into effect on 18 July 2024. This is a statutory code which must be taken into account but it is nowhere near as robust as the Labour Party would like (see our review of the 2024 manifesto here), we can therefore, expect to see further changes to the fire and rehire rules.
Law Change – the Employment (Allocation of Tips) Act 2023
In March 2022, the Government announced plans to introduce a law to manage tipping and ensure that workers are receiving the fruits of their labour. The Employment (Allocation of Tips) Act 2023 and its supporting Statutory Code of Practice (the Code) will come into force on 1 October 2024. So what does the new law say and how will employers be affected?